Legal

Privacy Policy

This policy explains how ibwatch collects, uses, stores, and protects information when you use our website, dashboard, Telegram automation, billing, and trader verification tools.

Last updated: July 2, 2026

1. Information We Collect

We collect information needed to provide IBWatch and operate trader verification, account management, Telegram automation, and billing workflows.

  • Account information: name, email address, password, email verification status, and security/session information.
  • IB account information: broker, IB account holder name, IB login email, encrypted password/token, sync status, and last sync time.
  • Trader and affiliate information: trader name, email address, phone number, Telegram user ID, Telegram name/handle, affiliate ID, verification status, and join dates.
  • Telegram information: bot names, bot usernames, encrypted bot tokens, bot UUIDs, channel IDs, channel names, and menu configuration.
  • Billing information: selected plan, subscription status, transaction references, Stripe customer/session identifiers, billing period, and payment status. We do not store full card numbers.
  • Usage and technical information: logs, device/browser metadata, IP address, cookies, session data, errors, and security events.
  • Support and communication information: messages you send to us, email delivery records, and notification preferences.

2. How We Use Information

We use information to:

  • create, secure, and maintain user accounts;
  • verify traders against supported broker or partner APIs;
  • manage IB accounts, Telegram bots, Telegram channels, and bot menus;
  • grant or pause Telegram community access based on verification and plan capacity;
  • process subscriptions, payments, upgrades, downgrades, and invoices;
  • send transactional emails, verification emails, and product notifications;
  • monitor abuse, troubleshoot errors, and improve reliability;
  • comply with legal, tax, security, and regulatory obligations.

3. Cookies and Sessions

We use cookies and similar technologies for login sessions, CSRF protection, authentication, security, preferences, and application performance. You can control cookies through your browser settings, but some parts of IBWatch may not work correctly without necessary cookies.

4. Third-Party Services and Sharing

We share information only where needed to operate IBWatch, comply with law, or protect the service. Examples include:

  • Stripe: subscription checkout, payment processing, customer identifiers, and transaction status.
  • Telegram: bot messages, callback interactions, channel invites, Telegram user IDs, and channel access workflows.
  • Broker and partner APIs: verification requests, such as checking whether an email/account is affiliated under an IB relationship.
  • Email providers such as Resend: account emails, verification emails, billing notices, and operational notifications.
  • Hosting and infrastructure providers: application hosting, databases, storage, monitoring, queues, logs, and backups.
  • Legal or safety recipients: authorities, courts, advisors, or security teams where required by law or needed to protect rights, users, or the platform.

We do not sell personal information as a business model.

5. Data Retention

We keep information for as long as needed to provide IBWatch, maintain account history, satisfy billing/tax/legal requirements, resolve disputes, enforce agreements, and protect the platform. Some operational logs and temporary cache data may be retained for shorter periods. Deleted accounts may leave limited records where retention is required for legal, security, billing, or fraud-prevention reasons.

6. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. Sensitive tokens and passwords used for integrations are stored encrypted where supported by the application. No system is completely secure, and you are responsible for keeping your account credentials, IB credentials, and Telegram bot tokens confidential.

7. International Processing

IBWatch may process and store information in countries different from where you live or operate. Third-party providers such as hosting, email, payment, Telegram, and broker API services may also process information internationally.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • request access to personal information we hold about you;
  • request correction of inaccurate information;
  • request deletion of certain information;
  • object to or restrict certain processing;
  • request a copy of certain information in portable form;
  • withdraw consent where processing is based on consent.

We may need to verify your identity before responding. Some requests may be limited by legal, security, billing, or operational obligations.

9. Children

IBWatch is intended for business and professional use and is not directed to children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the application or email where appropriate.

11. Contact

For privacy questions or requests, contact IBWatch at support@ibwatch.io.